Mid and West Wales Advocacy Service – Service User

How can we help?

What services we have to offer

Advocacy, Participation Groups and Independent Visiting.

What is Advocacy?

Advocacy is about having someone to listen to you. It can help you to tell the people who make decisions about your life what you think and how you feel.

View or download our information leaflet here >

Advocacy can help you to:

• get your voice heard
• know and understand your rights
• take part in meetings and reviews
• sort things out with your social worker or carer
• make a complaint.

Our eligibility criteria:

If you are living in Carmarthenshire, Ceredigion, Pembrokeshire and Powys, you may be eligible for advocacy if you meet any of the following criteria: 

• If you are under the care of your local authority
• If you receive support from social services
• If you are in the process of leaving care under the age of 21, or under the age of 25 for those in further education

NHS complaint advocacy

We can also provide advocacy if you are under 18 and want to raise a concern or make a complaint in relation to a NHS service.

Participation Groups

A participation group is a great way to meet other young people who share similar interests and experiences, and the group makes learning about your rights fun!

We run two safeguarding participation groups – Safe Stars in Ceredigion and CADW which is a regional Junior Safeguarding Children’s Board covering the counties of Carmarthenshire, Ceredigion, Pembrokeshire and Powys.

The groups meet three or four times a year to discuss issues which are important to the members and have frequent guests from Social Service workers and the Police to help keep them informed.

The groups don’t just meet and talk. They also organise and take part in some great activities, including residential weekends, making DVDs and raps!

Listen to CADW’s rap below:

Independent Visiting

For those with no or limited contact with their family, the Independent Visiting service may be right for you.

An Independent Visitor is an adult who will visit and spend time with you. This may be someone who will just talk and serve as a positive role model, or they can take you out on fun activities and trips! 

Read our leaflet to learn more about Independent Visiting >

For more information please contact our Independent Visitor Coordinator, Jess Owen, on 07986 987559.

How do I get in touch?

We are friendly and easy to talk to, give us a call on the number below! Remember to ask for an advocate.

If you would rather a parent/carer make a referral on your behalf, they could fill out a referral form linked below or call the number below.