Restorative Approaches Family Group Meeting Service

How can we help?

The Restorative Approaches Family Group Meeting (RAFGM) Service is for families who are experiencing conflict within their family and need support to find solutions. The service helps families to overcome difficulties by building, maintaining and where necessary repairing relationships. Family members will be encouraged to identify their strengths, skills and resources to make positive changes.

What is a Family Group Meeting?

A Restorative Approaches Family Group Meeting is where family members, friends and relevant people come together to discuss and make plans for the future. The RAFGM Practitioner will work with you to support and help you prepare and attend the meeting.

To learn more about what you can expect from a Family Group Meeting, watch our introductory video:

Who can access the Service?

You can access our service if your child/young person has an allocated Social Worker within Bridgend, Rhondda Cynon Taf, Merthyr Tydfil, Neath Port Talbot, Ceredigion or Pembrokeshire Children’s Services and you are experiencing family difficulties and need to make a plan for the future. You need to discuss making a referral with your Social Worker or you contact us to see if the referral is appropriate.


We welcome feedback from all those who have experience with our service. Feedback helps us make our service better.

Initial Family Group Meeting Feedback >

Review Family Group Meeting Feedback >

Bridgend Family Members Get Together Group

For those living in Bridgend County Borough who have experience with our Family Group Meeting service, the Family Members Get Together Group is your opportunity to shape our service. Take part in interviewing staff and volunteers, and sharing your opinions.

Read more >

Attend locally or online. To get involved, contact us on 0330 236 7001 or email us at

Project address

c/o 4 Dunraven Place, Bridgend, CF31 1JD

Ways to get in touch

Telephone: 0330 236 7001

Who is in our team

Melanie Thomas-Wilcox
Team Manager
Angie Felkin-Heins
RAFGM Senior Coordinator
Denise Jones
Project Administrator
Vicky Thomson
RAFGM Senior Coordinator
Sabrina De Courcy
RAFGM Senior Coordinator
Louise Ferguson
RAFGM Coordinator
Keith Buckler
RAFGM Coordinator
Gail Humphreys
RAFGM Coordinator
Amanda Cox
RAFGM Coordinator
Kerry Lama
RAFGM Coordinator
Tammie Jones
RAFGM Coordinator
Tina Byrne
RAFGM Senior Coordinator
Melissa Rees
RAFGM Coordinator
Meriel Baldwin
RAFGM Coordinator
Joanna Griffiths
RAFGM Coordinator